WHERE DO YOU DELIVER?

We deliver free to New Zealand via Post Haste but do not deliver to PO Boxes.

WHERE IS MY ORDER?

You can track your order's progress through Post Haste by clicking here.

HOW MUCH DOES SHIPPING COST AND HOW LONG DOES IT TAKE?

Standard shipping will take 2 to 5 working days from receipt of your order using Post Haste and is free as a special launch offer.

CAN I ORDER ONLINE AND COLLECT FROM A RETAILER THAT SELLS FAIRYDOWN?

NO, when shopping online at fairydownbedware.co.nz, all items are shipped direct from our warehouse.

WHY IS THERE A DELAY BETWEEN THE DISPATCH EMAIL AND DELIVERY?

We send a dispatch email when the parcel leaves us. Your parcel will then spend a certain amount of time in transit before being delivered to you.

CAN I SEND AN ORDER TO ANOTHER ADDRESS?

YES, you can send your order to another address other than your registered address, which is useful if you're sending gifts.